Nels Hoenig

Nels has been part of PNM Resources now for over eight years and loves being back west after many years in Ohio.

His interests include:

• Big Data
• Data Analytics
• Data Security
• Performance Testing
• Testing Automation
• Root Cause Analysis

Nels has been able to lead a number of exciting projects at PNMR including:

• Upgrade to Quality Center to be ALM
• Selection and implementation of LoadRunner
• Deploying and managing SiteScope
• Deploying and managing Unified Functional Test (UFT)
• Deploying Splunk for IT Systems monitoring
• Using Crowdsource technics to improve the quality of our public website
• Driving unplanned down time of critical systems down by more than 80% in less than 2 years 
• Introducing the use of Big Data concepts to better understand the information hidden in the data
• He is the founder of the Big Data peer group at the NMTC

Nels is a senior member of the American Society for Quality (ASQ) and holds a number of certifications including PMP, CSQE, CQM/OE.