Nicole Forsgren is an IT impacts expert who shows leaders how to unlock the potential of technological change in their organizations. Best known for her work with tech professionals and as the lead investigator on the “State of DevOps Reports,” Nicole is a consultant, expert, and researcher in knowledge management, DevOps, IT adoption, and impacts. She is the director of organizational performance and analytics at Chef Software and an academic partner at Clemson University. Contact Nicole at [email protected].