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In this presentation Terrence Craft, a Certified Six Sigma Black Belt, provides an experience-based look at how to make the capability maturity model (CMM®/CMMI®) work most effectively with Six Sigma.

Typically, organizations pick metrics they feel will accurately measure the results their projects are achieving. We know, too, that metrics can affect behavior, and, therefore, we try hard to pick unbiased metrics.

Good data feedback of software measurements is critical when analyzing measurement data, for drawing conclusions, and as the basis for taking action.

Task Stack Planning (TASAP) is a novel approach to systematic and quantitative project management.

Most of the emphasis for development groups seeking improvement is to change processes and project management practices. But what are we missing? Why does our software often disappoint customers?

Vague requirements, undocumented design, poor code, and impossible schedules-these are the typical complaints of many developers. Whose fault is it? Of course, it is "their" fault-senior management, customers, users, etc.

With the growing popularity of agile methods like eXtreme Programming and the emergence of automated, open source unit testing frameworks such as JUnit, the idea that developers should actively participate in testing their own code finally is