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With over 20 years in both software development and IT project management, Alison Jacques brings a wealth of experience and learning to bear on challenges in the PM discipline. In addition to being a practicing PM, Alison has tailored process methodologies from CMMI to waterfall to Agile at several companies. Of latest interest to her is the shift from waterfall to agile methodology and how PMs can adapt and leverage this new approach to improve project delivery. Alison holds a bachelor's degree in philosophy from Georgetown University and a graduate management certificate from Babson College. She was certified as a PMP in 2005 and became a CSM in 2012. She is currently working on her PMI-ACP.