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Appropriate metrics used correctly can play a vital role in software testing. We use metrics to track progress, assess situations, predict events, and more.

Want to take a behind the scenes look at DreamWorks Animation testing?

While many are extolling the virtues of the next generation of Internet and Web technologies, others are warning that it could turn the Internet into a hacker's dream.

Testers are professional critics. Our job is to evaluate and criticize other people's work. Although criticism can have a positive meaning, it is more often taken as negative.

Suppose you were testing an application that you had never seen before with no time to prepare, no specification, no documentation, no reference programs, no prepared test cases, no test plan, and no other person to talk to. How do you know that what you are seeing is a bug?

When these information architects were assigned to a team that was struggling to achieve CMMI Level 2, they found little user buy-in for the new processes. Find out how introducing user-centered design to the project got everyone involved in the design process and increased the users' satisfaction in the end product.

Building on a May 2007 Better Software magazine article by Dan North, this month’s cover story continues a look inside service-oriented architecture that emphasizes the process that defines the services rather than the technical specifics. However, this article does use standard technologies—Java, XML, SOAP, WSDL, and POX to further describe a practical implementation of the vacation-booking service described in Dan’s article.