|
Dodging the Ditches "We want the software to be faster, better, cheaper!" the marketing guy declares. We want to deliver, but if we aren't positive what those adjectives mean, we will fail. Read on to learn how a road trip prompted industry veteran Esther Derby to revisit how to avoid the expectations gap. |
||
|
Through the Eyes of a Troubled Customer Have you ever had to cope with a demanding developer? A touchy tester? A quarrelsome QA person? A cantankerous customer? Why oh why do people act that way? This column describes the route one IT group took to reverse a customer's bad attitude and make her a valuable ally. |
||
|
When Enough is Not Enough Have you ever found yourself stuck in a situation where, no matter what you do, you can't seem to please your senior manager? Your manager wants you to decrease test time, but at what price? You go back and forth, but no matter how much you compress the schedule, it's never enough. Johanna Rothman explains how to avoid the bring-me-a-rock trap, when enough is not enough, and keep your team from being sucked into unreasonable time constraints. |
||
|
One Bad Apple Never underestimate the divisive power one person can have on an entire team. One team member with a bad attitude can affect overall productivity, communication, and job satisfaction. This week, Lori Howard offers some direct, decisive solutions for handling these "de-jellers" before they ruin your otherwise cohesive team. |
Lori Howard
December 31, 2003 |
|
|
Trading Gold for Days Spending additional money on resources to ease the strain of a tight schedule seems like a good idea. What project manager wouldn't want more help with a project? This week, Peter Clark explains the pluses and the pitfalls of trading gold for days. |
Peter Clark
December 22, 2003 |
|
|
Influence Process Change by Making Friends with Management It is key to remember that change will always be required. An effective test organization must always be prepared to handle change. As a reminder, here is list of key elements to keep in focus for implementing a proactive and effective change strategy. |
Don Oxley
December 12, 2003 |
|
|
Out of Mind, Out of Sight Sometimes it takes a child's perspective to remind us of the things that have become "invisible" to us. We make choices that become part of the daily flow and are forgotten until something happens that reopens our eyes. This week, Esther Derby explains how a four-year-old reminded her of an important lesson about decisions and routines. |
||
|
Becoming an Information-Gathering Skeptic Customers don't always know what they want. That's a given. But even if they do know, they may not always be able to communicate it clearly. That's also a given. Given these givens, you have a much better chance of comprehending your customers' needs and concerns if you're a skilled information-gathering skeptic. |
||
|
Testers Shine on Agile Projects Agile projects draw testers out of the background and into the spotlight. Testers play a distinctive role and drive product development by creating acceptance tests before any code is even written. Johanna Rothman sets the stage and explains the benefits of giving testers their chance to shine. |
||
|
Assembling a Successful Test Team Looking for the right guidelines to help you put together the right members for your team? This article details the smart way to choose your team to help guarantee a successful project. |
Lloyd Roden
November 9, 2003 |
Pages
Upcoming Events
| Apr 27 |
STAREAST Software Testing Conference in Orlando & Online |
| Jun 08 |
AI Con USA An Intelligence-Driven Future |
| Sep 21 |
STARWEST Software Testing Conference in Anaheim & Online |
