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If testers sit passively through agile planning, important testing activities will be missed or glossed over. Testing late in the sprint becomes a bottleneck, quickly diminishing the advantages of agile development. However, testers can actively advocate for customers’ concerns while...

Sometimes software testers overvalue the adherence to the collective wisdom embodied in organizational processes and the mechanical execution of tasks. Overly directive procedures work—to a point—projecting an impression of firm, clear control. But do they generate test results that...

Many organizations use software testing metrics extensively to determine the status of their projects and whether or not their products are ready to ship. Unfortunately most, if not all, of the metrics in use are so flawed that they are not only useless but possibly dangerous—misleading...

The industry knows that a majority of software defects have their root cause in poor requirements. So how can testers help improve requirements? Richard Bender asserts that requirements quality significantly improves when testers systematically validate the requirements as they are developed.

In 2014, most Canadian businesses will face significant challenges as government regulations go into effect, requiring websites to be accessible to users with disabilities. Are your project teams knowledgeable about the technical accessibility standards?

No matter how thorough the test team or how expansive the test lab, Chris Munroe knows that defects still abound in mobile apps after launch. With more “non-software” companies launching mobile apps every day, testers have increased pressure to ensure apps are secure and function as intended.

Over the years, Rob Sabourin has drawn important testing lessons from diverse sources including the great detectives, the Simpsons, Hollywood movies, comic book superheroes, and the hospital delivery room. Now Rob scores big with breakaway testing ideas from hockey, Canada’s national sport.